Terms and Conditions

  • All prices are shown in Australian dollars & include all taxes and delivery fee.There is no more to pay.
  • The standard price is representative of the product pictured. The delux price (if selected) indicates an increase in size and/or flower or gourmet food or container value.
  • All Flowerbasket designs illustrated are a guide to the style of flowers, gourmet foods and gifts that will be delivered. Flowers, gourmet foods, containers and accessories may vary according to regional and seasonal availability, or when they do not meet our quality standards. Some items may not be suitable to be sent to tropical areas. In some cases, substitutions of equivalent value and quality may be necessary to fulfil your requirements.

Delivery on Public Holidays

Please be aware that we cannot guarantee delivery on Public Holidays, as most florist shops are closed. Please find a list of these Public Holidays below:

 

 Our guarantee

Flowerbasket.com.au guarantees that the freshest flowers are used and that they are of the highest quality for each and every order. Each Flowerbasket arrangement is created by a fully qualified flower designer.

Delivery within Australia and the rest of the world is not guaranteed on Public Holidays, Saturday after midday or Sundays.

Same day delivery within Australia from Monday to Friday is possible as long as the order is placed before 2pm in the recipient’s time zone.

Same day delivery within Australia on Saturdays is possible as long as the order is placed before 10am in the recipient’s time zone.

Complaints must be made within 48 hours of delivery to the florist who delivered the order.

Special delivery conditions apply to hospitals, hotels, ships, airports, funeral parlours, crematoria and cemeteries.

Should you have any further queries please call the Flowerbasket Hotline on 1800 356 747 during business hours or email us at orders@flowerbasket.com.au.

Cancellations or alterations to orders must be made within 24 hours of ordering.

If you have any questions please contact us

Yours Faithfully

The Flower Basket Team.

Flowerbasket - Australia's leading online florist