No matter where you are in the world you can organise a special flower delivery to a loved one safely and securely online with us today. Our florists make deliveries throughout Australia 6 days a week, Monday through Saturday. Sending flowers couldn't be easier!
Why choose Flowerbasket with your delivery of flowers?
Flowerbasket works with leading florists who make deliveries in their local areas. Thus, your flowers avoid lengthy travel and always arrive in immaculate condition. Our flower delivery service is included in the cost upfront, so there are no hidden costs and you can easily work within your budget.
In addition to flower delivery we can organise to attach or include balloons, chocolates, teddy bears and even wine and vases with deliveries, making your gesture extra special and memorable.
Mother’s Day 2017
The Flower Basket guarantees delivery of Mother’s Day orders that are placed prior to 3.00pm (AEST) on Saturday 13 May 2017.
The Flower Basket will make every effort to deliver orders placed after the guaranteed cut-off time of 3.00pm (AEST) on Saturday 13 May however, in some cases, delivery may not occur until Monday 15 or Tuesday 16 May 2017.
Please note that deliveries to some remote or regional areas are not covered by this guarantee. Please contact The Flower Basket Customer Service Centre on 1800 736 677 for information regarding deliveries to remote or regional areas.
Due to the availability of couriers in some areas, in order to have your order delivered for Mother’s Day, deliveries may be made on Saturday 13 May 2017.
For deliveries to retirement villages or similar, which in many cases are secure locations, deliveries may be made on Friday 12 May 2017.
Due to the large volume of orders placed for delivery for Mother’s Day, The Flower Basket reserves the right to make substitutions to the requested arrangement style in order to ensure that your order is delivered, particularly for orders placed after 10.00am on Saturday 13 May 2017. All substitutions will be made with appropriate products to the same value or greater value than the original order.
As off 11:59pm (AEST) on Friday 13 May 2017, The Flower Basket is unable to effect variations to orders for delivery for Mother’s Day, Saturday 13 May and Sunday 14 May 2017. These variations include changes to delivery addresses, changes to card messages, changes to the originally requested product and changes to the recipient’s name.
As off 11:59pm (AEST) on Friday 12 May 2017, The Flower Basket is unable to accept cancellations to orders for delivery for Mother’s Day, Saturday 13 and Sunday 14 May 2017.
Delivery Policy when the recipient is not at home to accept your gift
In situations where a recipient is not at home to accept your gift, our couriers will leave the item in a secure location if available at the delivery address.
Where a secure location cannot be identified, our couriers will leave a “not at home” card in the letterbox of the delivery address advising your recipient to contact the delivering Flower Basket florist and the item will be returned to that florist.
In this instance, The flower Basket is unable to guarantee that a re-delivery will be able to be made over the Mother’s Day weekend.
Accurate delivery details assist our florists and couriers to have your order delivered for Mother’s Day. Please ensure that you check your order confirmation email to ensure that the name and address details entered into your order are complete and correct.
Specific Timed Deliveries
The Flower Basket is unable to guarantee specific timed deliveries for Mother’s Day weekend, Saturday 13 and Sunday 14 May 2017. Requests for specific delivery times will be noted and every attempt will be made to meet these requests however we are unable to guarantee these requests.
Deliveries on both Saturday 13 and Sunday 14 May 2017 will occur between 9.00am and 6.00pm.